Empower Your Business with the Best Omnichannel Customer Engagement Tools
WhatsApp Official API
Cloud Contact Center
IA Powered Dialers
360° Sales CRM included
WebChat & VideoChat
Imagine having everything you need to win over your customers in one place. Audara integrates all modern communication channels and equips you with powerful tools: VoIP, Call Center, Live Chat, WhatsApp, Social Media, ChatBots, VoiceBots, CRM, CDP, Database Segmentation, Video Chat, WebRTC, Smart IVR, Artificial Intelligence, and much more.
An omnichannel solution eliminates communication silos by centralizing all channels into a single platform. This means your customers won’t have to repeat themselves, and your teams will work more efficiently and collaboratively. The result: better experiences, faster responses, and happier customers.
Audara integrates all your communications into a single Omnichannel Contact Center platform. Manage VoIP calls, WhatsApp, social media, webchat, and video seamlessly from one workspace. With advanced tools like IP Telephony, CRM, ChatBots, VoiceBots, Video Chat, WebRTC, IVR, and AI-powered integrations across all channels, your team can deliver exceptional customer service effortlessly.
Imagine improving the efficiency of your sales, collections, or help desk with AI and advanced database segmentation. Discover how we can transform your customer service experience. Request a free demo today and elevate your service to the next level.
We use AI to enhance our mass contact technologies, boosting your team’s productivity and improving your customers’ experience. Conduct mass calling campaigns with automated dialers, including preview, blaster, predictive, progressive, and power modes. Complement your strategies with IVR, Voicebots, ChatBots, social media, WebChat, or WhatsApp services.
Transcribe calls, analyze emotions, identify patterns, and automatically score your operations—all while reducing operational costs. Experience the power of AI with Audara and transform your contact center efficiency.
Manage your data with Audara’s built-in 360° CRM. Create flexible, user-friendly reports in real-time or from historical data, and export them as PDF or Excel files. Receive the most important reports automatically in your email, ensuring timely decision-making based on your business communications.
No one provides better business analytics and insights than Audara.
Monitor and analyze all your customer service team’s activities in real time, whether through a powerful dashboard or a supervision panel accessible on your smartphone. Track live employee productivity and customer satisfaction. Set up alerts to monitor the KPIs that matter most to you, ensuring you consistently achieve your sales and service goals.
Audara is the most advanced AI-powered Omnichannel Contact Center platform in the cloud. From phone calls to chat, WhatsApp, and video, Audara provides all the essential tools in a single web-based platform, enhanced with Artificial Intelligence across every channel.
AI-Powered Voicebots and Chatbots with ChatGPT and LLM integrations. Features include natural language understanding (NLU), neural text-to-speech (TTS) conversion in multiple languages, and automatic speech recognition (ASR).
True omnichannel capabilities in a single interface. Start a call from a chat or send a WhatsApp message during a call.
Access a complete customer history across all channels anytime.
Send highly effective WhatsApp campaigns and messages. Create no-code chatbots for instant responses to common queries.
Automate your WhatsApp customer service with AI.
Audara helps businesses like yours captivate customers and engage employees quickly, easily, and with a personalized touch. Innovation, diversity, equity, and inclusion are core priorities for us.
We create omnichannel communication tools to transform the experience of your customers and teams. It’s time to replace outdated tools that cause headaches and frustrate your customers. Switch to an Omnichannel Customer Experience solution that truly works—helping you reduce operating costs and retain more customers. Let’s talk! Our team is here to help you make it happen.
Audara: The Customer Experience Cloud Platform That Helps You Create Unforgettable Experiences Across All Channels
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